Wednesday, August 22, 2018

Telemarketeering Followup! Let's Review...

Wow! There was a great response to my previous post regarding our being hounded by those telemarketing trolls! There was even a person or two who gave my "Hallo Hallo" greeting a try! I say, Bully! I used it twice today myself.

Now I have been informed by more than one person that those folks making the calls are just doing their jobs and that not all calls are made by foreigners (I seem to be talking with someone somewhere in India an awful lot, however. But it's true. I can't verify from which country the calls are emanating.).

I had to take a momentary step back to reconsider my position and assess the focus of my ire. Should I be railing against the poor working stiff just trying to put food on the table for the little ones while the wife or husband or significant other or the polyamorous partners took in laundry to make ends meet? Am I wrong to point out that most folks I encounter on the bullsh*t calls appear to have Bollywood accents?

It is true that last month I kept getting calls from a California number that was totally in Spanish. I mean it. And when I could get a word in edgewise explaining that I didn't speak Spanish they finally said "Oh" and hung up only to call back the next day with the same onslaught of Espanol! I again explained that I didn't speak the language and they have a wrong number..."Oh" click. The third day they called twice and I lost it. If only I had that air horn...I would've used it and been in deep doo-doo with the Missus.
That second call gave birth to my language of unknown origin. It was born of frustration and reminded me of that famous line in A Christmas Story the father uttered after finding his major prize leg lamp had mysteriously been broken. The only thing he could get out of his rage strangled mouth was "...notafinga"!
That was my "notafinga" moment.

Let's take the "they're just doing their job" issue. After careful reconsideration, I have determined that burglars are only doing their jobs but we don't forgive them for stealing. Pickpockets and prostitutes are just doing their jobs and they wind up in jail (Yes. Prostitution is not a crime in many countries so that doesn't hold water everywhere including certain counties in Nevada.). Customer Service Representatives are not telemarketeers. CSR's are the ones YOU contact for assistance with a purchase or a payment or an appointment or a repair. They're doing a real job. They provide a service.
Someone trying to bilk you out of your savings or fake you into paying for service contracts making you believe your computer is compromised or your credit card account has been hacked is like that thief trying to lift your wallet or purse. No. Either find real work somewhere else and leave us alone or face my rath!

Next, is my seeming to pick on India as the land of origin for most telemarketeers. I have got to be honest. Many of the calls that hit your phone are actually and cleverly prerecorded. I have been called by the same female voice with the same intro from several local phone numbers. Every time I block one it rings through on another. Same area code as mine and even the same prefix. Sometimes it has a person's name and sometimes it simply says potential spam. The voice appears to be, for the most part, a perky sounding caucasian (assumption) female with credit card alerts or vacation awards or opportunities in real estate.
A few robocalls have been from men with rich sounding baritone voices of indistinguishable ethnicity.

Now, for the most part, LIVE calls seem to come from call centers located somewhere in India. That is an assumption based without credible evidence other than a very easily identified accent. It is true the business could be located in South London, England, manned by British citizens of Indian extraction. Again. I have no proof of the exact location. I have asked where they are calling from and been hung up on. I have asked how the weather is and only once did a young (another assumption) lady respond verifying she was in India.
OK. I will widen the beam of my rage to include other possible call center locations, however, I will continue the fight against telemarketeering.

Damn to torpedos! Full speed ahead! Remember the MAINE! NOTAFINGA!


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